Your Account --> Email Settings --> Are you a Gmail user? <-- What's it do???

Jason Barone's Avatar

Jason Barone

11 Mar, 2010 09:44 AM via web

I can't find the answer anywhere.

What does the "Are you a Gmail user?" and "Google Apps users" features do? I check it, fill in my apps domain and click Save and I get nothing.

Can someone explain what this does? We already selectively BCC email into BB by manually adding the batchbox address to BCC.

  1. Support Staff 2 Posted by Scott Blitstein on 11 Mar, 2010 05:10 PM

    Scott Blitstein's Avatar

    Hi Jason,

    Yeah, we really need to give a better explanation for that. It was something we put in to fix a specific issue and just haven't revisited it.

    When you have BatchBook automatically add the Batchbox address to your BCC field, the way that Google interprets that is different than other mail clients. These options just force Gmail or Apps to use the proper address.

  2. 3 Posted by Jason Barone on 12 Mar, 2010 06:41 AM

    Jason Barone's Avatar

    Wow, that feature is actually VERY useful and I didn't know it existed. This saves us an extra step on outgoing email.

    Thanks!

  3. 4 Posted by Jason Barone on 12 Mar, 2010 06:54 AM

    Jason Barone's Avatar

    BTW, it would of been much easier to understand like this:

    Set Batchbook to open email address links in Gmail or Google Apps and automatically BCC your Batchbox Address.
    [ ] Gmail [ ] Google Apps Mail. Enter domain here: ___________

  4. Support Staff 5 Posted by Scott Blitstein on 12 Mar, 2010 10:19 PM

    Scott Blitstein's Avatar

    Hi Jason,

    The BCC should happen automatically when you click an email link in BatchBook regardless, this option just forces Gmail to format the batchbox address properly - otherwise it drops the + from the address.

    I've logged the issue to clean up the descriptive text though as we really should be more clear.

    thanks

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