Google sync needs to be 2-way
We really need to have two way sync with google. Contacts get added from many sources including smart phones that do a two way sync with Google. It is not feasible to browse to BatchBlue from the smartphone to work with contacts. Nor is it feasible to have to use a third party app instead of the phone to manage the contacts when the technology is there to do a two way sync. Please figure out how to make this work and implement it.
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32 Posted by riel on 11 Aug, 2010 12:20 AM
Here is an illustration of my pain:
I'm at a networking event or with a friend.
THEM: Oh, why don't you take my contact information?
ME: Great. I have an iPhone.
THEM: OK. I'll just type it in as a Contact.
ME: O' no you don't. That won't work because I use Batch Book. It will just get erased during a sync.
Can you please just type it into my notepad or an email so I can lose it and have to ask you later?
Or I could to try to bring up batch book on my browser which I must do through my password program (lastpass). Then the iphone app comes up which I use to jump to the standard web version which allows me to enter the contact info.
Is anyone else doing this differently? Any advice?
33 Posted by jeff on 11 Aug, 2010 02:53 AM
This is a problem we all face.
What I might do different is launch your email app, address the email to your batchbox, address the subject as a to do then "new contact" then hand the phone over and ask them to type it in the email.
sending the email creates a to do with subject "new contact".
alternatively, give the subject a more descriptive name, like "contact from x function".
Agreed its a pain.
Jeff
Support Staff 34 Posted by Scott Blitstein on 11 Aug, 2010 03:33 PM
It shouldn't get erased - it just won't be pulled in to BatchBook. iPhone users should get a break soon with the app that is in development testing now with other mobile users hopefully soon after.
sb
35 Posted by Chad Weinman on 12 Aug, 2010 01:19 AM
I like Jeff's idea to send it via email form to batchbook. I was just at a golf outing and ran into a similar situation.
Also - FYI as Scott mentioned... the contact will not be deleted from Google Contacts... it will live there... it just won't get into Batchbook.
36 Posted by Lee Kissner on 14 Aug, 2010 03:55 AM
The lack of 2 way sync is quickly becoming a deal breaker in using BatchBook as the benefits just don't seem worth the inconvenience. I think the BB team has badly underestimated the importance of this.