What's the difference between Gmail integration and Batchbox?
With our Gmail integration, you can send an email right from Batchbook, and it will send from your connected Gmail address. We will save a copy of that email in your communications history for that contact.
Any replies to emails sent this way will come to your Gmail inbox.
With Batchbox, you can use your unique address to BCC or Forward any emails (from any email provider) into Batchbook, where they will be added to your communication history.
You can use these tools together, to send emails to a contact without leaving Batchbook, and then forwarding in any responses you want to save using Batchbox.