Customer Service Resources

Our Customer Experience team (and the whole crew really!) love hearing from our customers about what they love, where they're running into trouble, and what they'd love to see next. So whether you're looking for more training, need help with a quick question, or have a great idea to share, we hope you'll take a look at our support page at for all the ways you can reach us!

Please email us anytime at We are happy to provide helpful answers and a fast response! We also love to chat with our customers live so take advantage of our live chat feature in the Contact Us section on this page. Every account comes with free onboarding time.  All accounts must first attend a group onboarding session prior to being eligible for a one on one onboarding. This is time with one of our onboarding specialists who can share best practices for using Batchbook with your business! Check out our Twitter and Facebook pages and feel free to ask questions and share suggestions there as well! Search our Ask a question for common questions & answers and how to's. Dig into the features of Batchbook a little deeper with our short screencasts and full length webinars. We hope you'll take advantage of our resources and feel free to contact us anytime. We are here for you!